Pinnacle Peak Ace Hardware

Very helpful sold folks. I think they have more staff ready to help then Home Depot. They have great selection of bolts and had a grade 8 for heavy duty stuff.

Unreal! The owner is unbelievably nasty. I placed an order on-line and wasn't sure if it went through so I called to check. It wouldn't have taken more than one minute to confirm the order but he hung up on me AND cancelled my order as well. Have shopped there for five years but NEVER AGAIN. Luckily I called Lowes. They were super helpful and actually sent the manager out with my order. He even took the time to put six 40 lb bags of water softener salt in my garage next to the water softener. Lowes will have my business for all future needs. My advice to customers is to avoid Pinnacle Peak Ace Hardware at all costs to avoid being treated badly. Lowes is the place to shop as they value their customers. Obviously Pinnacle Peak Ace doesn't and I hope they lose their franchise.

Used to love this store but the male owner is nasty. I called to check if my online order had been received and he was incredibly rude. I've heard rumors about him in the past but this was uncalled for and ridiculous. He needs mental health care for sure. So many other options I can't imagine for why anyone would shop there. I sure won't and now glad my online order didn't go through.

I try to shop/give to small local businesses- the last two times I have shopped at this Ace I’ve been disappointed. Short staffed and short on supplies. Also missing a helpful can do attitude from some of the staff- don't feel appreciated as a customer unfortunately.

This is one of my absolute favorite stores in the area just because they have so much cool, fun and useful stuff. The owners are very receptive to feedback and the staff is delightful.